Badoo

Professional Services • United Kingdomwww.badoo.com

Review data last updated August 16, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

40/100

+7.7 vs. last month3.97 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#486of 517

Top 94% · Bottom Tier

#1 (best)#517 (worst)

#484Peer

#485Peer

#486This company

#487Peer

#488Peer

Overall Customer Sentiment

Below Average

50% of reviews positive, 48% negative

50%

positive

Positive50%
Neutral2%
Negative48%

Sentiment Balance

Covering August 2026 — 204 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 47% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,100 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

32.6%

Customer Support

14.5%

Loyalty

12.7%

Pricing

11.3%

Communication

9.7%

Most feedback concerns Product Quality.

The most common complaint theme is Product Quality, making up 32.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 48.1% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

64.5%

4★

9.7%

3★

3.2%

2★

3.0%

1★

19.6%

Based on 2,100 analyzed reviews. Sentiment is holding steady: 84.3% of reviews in the last three months were positive, compared with 80.3% in the three months before that.

Unlock full insights