Customereye

Viman

Travel & Hospitalitywww.viman.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,297 days (about 1.3 per month). Busiest month: 19% of reviews. Languages: en 99%, es 1%.

Overall Score

48/100
+66.7 vs. last month3.88 ★ average rating · 100 reviews
48/100 from 100 reviews over 12 months, moderate confidence.

Travel & Hospitality average: score 61.1, rating 4.01 stars, reply rate 43.7%, over 550 ranked companies · benchmark 29 Sept 2026

Score

47.8

Industry average 61.1

13.3 below average

Rating

3.88

Industry average 4.01

0.13 below average

Reply rate

—

Industry average 43.7%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#427of 550 ranked in Travel & Hospitality
Top 78% · Bottom Tier
#1 (best)#550 (worst)
#425Peer
#426Peer
#427This company
#428Peer
#429Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering January 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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