Based on public reviews and response behavior.
100 reviews over 956 days (about 3.2 per month). Busiest month: 18% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
57.1
Industry average 63.6
6.5 below average
Rating
3.92
Industry average 4.19
0.27 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering July 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.412). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 77 mentions with a sentiment score of 76.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
