Customereye

Charlie

Finance & Insurancecharlie.com

Review data last updated .

Based on public reviews and response behavior.

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111 reviews over 3,345 days (about 1 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 96%, unknown 5%.

Overall Score

55/100
+10.7 vs. last month4.03 ★ average rating · 111 reviews
55/100 from 111 reviews over 4 months, moderate confidence. one month holds 74% of the reviews.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score55.2vs 58.53.3Rating4.03vs 4.090.06Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#592of 1022 ranked in Finance & Insurance
Top 58% · Mid Pack
#1 (best)#1022 (worst)
#590Peer
#591Peer
#592This company
#593Peer
#594Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering January 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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