Customereye

Apex Credit Fix

Finance & Insurance • United Statesapexcreditfix.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
+6.8 vs. last month4.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#111of 373
Top 30% · Upper Half
#1 (best)#373 (worst)
#109Peer
#110Peer
#111This company
#112Peer
#113Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 5% negative

92%
positive
  • Positive92%
  • Neutral3%
  • Negative5%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
38.9%
Product Quality
26.0%
Loyalty
11.5%
Problem Resolution
8.0%
Onboarding
7.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 32.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.5%
4
1.0%
3
0.2%
2
0.2%
1
0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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