Trim and Tassels

General Retail & Marketplaces • United Stateswww.trimandtassels.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+4.1 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#214of 359

Top 60% · Mid Pack

#1 (best)#359 (worst)

#212Peer

#213Peer

#214This company

#215Peer

#216Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 20% negative

77%

positive

Positive77%
Neutral3%
Negative20%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.4%

Product Quality

19.2%

Response Speed

18.6%

Customer Support

10.5%

Loyalty

7.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.8%

4★

3.5%

3★

2.0%

2★

1.3%

1★

2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.3% in the three months before that.

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