Based on public reviews and response behavior.
100 reviews over 1,167 days (about 2.6 per month). Busiest month: 10% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.7%, over 2,208 ranked companies · benchmark 3 Oct 2026
Score
67.2
Industry average 61.3
5.9 above average
Rating
4.03
Industry average 4.17
0.14 below average
Reply rate
—
Industry average 35.7%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in General Retail & Marketplaces (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.136 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.490). Review the worst months in the trend data to identify specific operational or product issues.
