Based on public reviews and response behavior.
139 reviews over 302 days (about 14 per month). Busiest month: 25% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.6%, over 2,189 ranked companies · benchmark 2 Oct 2026
Score
52.3
Industry average 61.3
9.0 below average
Rating
4.17
Industry average 4.17
in line with average
Reply rate
—
Industry average 35.6%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Share of theme mentions
Themes extracted from 139 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,189 ranked companies in General Retail & Marketplaces (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 10% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 92 mentions with a sentiment score of 74.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
