Based on public reviews and response behavior.
100 reviews over 387 days (about 7.9 per month). Busiest month: 12% of reviews. Languages: en 100%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026
Score
56.8
Industry average 66.5
9.7 below average
Rating
4.00
Industry average 4.45
0.45 below average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,169 ranked companies in Home & Living (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 70 mentions with a sentiment score of 74.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.00 stars is 0.5 below the Home & Living average of 4.5. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.