Based on public reviews and response behavior.
684 reviews.
Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.4%, over 2,522 ranked companies · benchmark 10 Oct 2026
Score
65.3
Industry average 61.9
3.4 above average
Rating
4.31
Industry average 4.26
0.05 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering January 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 684 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,522 ranked companies in Food & Beverage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.166 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.293). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99