Based on public reviews and response behavior.
110 reviews over 350 days (about 9.6 per month). Busiest month: 32% of reviews. Languages: en 100%.
Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,881 ranked companies · benchmark 25 Oct 2026
Score
34.8
Industry average 63.2
28.4 below average
Rating
2.26
Industry average 4.22
1.96 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 57% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 110 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,881 ranked companies in Food & Beverage (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.223 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.271). Review the worst months in the trend data to identify specific operational or product issues.
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