Customereye

Erth Labs

Food & Beverageerthlabs.co

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 4 days (about 761 per month). Busiest month: 98% of reviews — one month dominates this sample. Languages: en 97%, af 1%, no 1%.

Overall Score

35/100
Short observation window (4 days)
2.85 ★ average rating · 100 reviews
35/100 from 100 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 98% of the reviews.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

34.7

Industry average 63.2

28.5 below average

Rating

2.85

Industry average 4.25

1.40 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2092of 2214 ranked in Food & Beverage
Top 94% · Bottom Tier
#1 (best)#2214 (worst)
#2090Peer
#2091Peer
#2092This company
#2093Peer
#2094Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

47% of reviews positive, 51% negative

47%
positive
  • Positive47%
  • Neutral2%
  • Negative51%

Sentiment Balance

Covering August 2026 — 98 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 51% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Pricing
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Problem Resolution
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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