Customereye

txFoodHandlers (eFoodHandlers, Inc.)

Food & Beverage • United Statestxfoodhandlers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−5.8 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#435of 551
Top 79% · Bottom Tier
#1 (best)#551 (worst)
#433Peer
#434Peer
#435This company
#436Peer
#437Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering September 2024 — 31 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
44.5%
Product Quality
13.8%
Response Speed
11.4%
Customer Support
10.1%
Loyalty
7.3%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 1.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 43.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
86.5%
4
9.3%
3
2.0%
2
0.7%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.1% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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