Customereye

Yau Bros

Food & Beveragewww.yaubros.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,482 days (about 2 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

53/100
−8.9 vs. last month4.75 ★ average rating · 100 reviews
53/100 from 100 reviews over 12 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026

Score

52.8

Industry average 61.8

9.0 below average

Rating

4.75

Industry average 4.22

0.53 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2213of 2957 ranked in Food & Beverage
Top 75% · Mid Packdown 87 from last month
#1 (best)#2957 (worst)
#2211Peer
#2212Peer
#2213This company
#2214Peer
#2215Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering July 2023 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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