Based on public reviews and response behavior.
1,275 reviews over 2,806 days (about 14 per month). Busiest month: 26% of reviews. Languages: en 98%, unknown 2%, af 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
52.8
Industry average 52.0
0.8 above average
Rating
2.70
Industry average 3.33
0.63 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 52% negative
Covering May 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 1,275 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.141 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Value For Money" is the strongest recurring theme in the reviews: 146 mentions with a sentiment score of 74.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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