Customereye

Ruby Tuesday

Food & Diningwww.rubytuesday.com

Review data last updated .

Based on public reviews and response behavior.

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1,171 reviews over 1,319 days (about 27 per month). Busiest month: 6% of reviews. Languages: en 94%, unknown 6%, ca 0%.

Overall Score

53/100
+12.3 vs. last month4.36 ★ average rating · 1,171 reviews
53/100 from 1,171 reviews over 39 months, high confidence.

Food & Dining average: score 51.9, rating 3.33 stars, reply rate 18.6%, over 393 ranked companies · benchmark 1 Nov 2026

Score

52.9

Industry average 51.9

1.0 above average

Rating

4.36

Industry average 3.33

1.03 above average

Reply rate

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Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#187of 393 ranked in Food & Dining
Top 48% · Upper Halfup 48 from last month
#1 (best)#393 (worst)
#185Peer
#186Peer
#187This company
#188Peer
#189Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering September 2026 — 48 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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