Based on public reviews and response behavior.
100 reviews over 454 days (about 6.7 per month). Busiest month: 34% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.3, rating 4.27 stars, reply rate 40.5%, over 1,891 ranked companies · benchmark 1 Nov 2026
Score
66.1
Industry average 65.3
0.8 above average
Rating
2.48
Industry average 4.27
1.79 below average
Reply rate
—
Industry average 40.5%
not measured
Not ranked
no reviews in the last 12 months
53% of reviews positive, 45% negative
Covering April 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,891 ranked companies in Beauty & Wellness (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.151 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 71% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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