Customereye

IL MAKIAGE New York

Beauty & Wellness • United Statesilmakiage.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
−1.4 vs. last month4.58 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#112of 351
Top 32% · Upper Half
#1 (best)#351 (worst)
#110Peer
#111Peer
#112This company
#113Peer
#114Peer

Overall Customer Sentiment

Above Average

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering July 2026 — 363 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 20% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.0%
Delivery Shipping
16.1%
Customer Support
15.0%
Loyalty
12.2%
Onboarding
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 19.1% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.7%
4
8.5%
3
3.7%
2
2.5%
1
4.6%

Based on 1,000 analyzed reviews.

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