Based on public reviews and response behavior.
128 reviews over 857 days (about 4.5 per month). Busiest month: 8% of reviews. Languages: en 93%, unknown 5%, da 2%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
66.1
Industry average 65.4
0.7 above average
Rating
3.80
Industry average 4.28
0.48 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 128 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.131 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 33 mentions with a sentiment score of 84.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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