Teespring

General Retail & Marketplaces • United Stateswww.teespring.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

36/100

2.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#334of 359

Top 93% · Bottom Tier

#1 (best)#359 (worst)

#332Peer

#333Peer

#334This company

#335Peer

#336Peer

Overall Customer Sentiment

Below Average

49% of reviews positive, 50% negative

49%

positive

Positive49%
Neutral2%
Negative50%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.5%

Delivery Shipping

16.7%

Communication

10.5%

Loyalty

10.4%

Response Speed

10.0%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 16.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 35.0% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.7avg rating

5★

40.5%

4★

2.5%

3★

0.5%

2★

2.0%

1★

54.5%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 5.6% in the three months before that.

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