Customereye

Bloomex

General Retail & Marketplaces • Canadabloomex.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

35/100
+17.5 vs. last month1.15 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#339of 359
Top 94% · Bottom Tier
#1 (best)#359 (worst)
#337Peer
#338Peer
#339This company
#340Peer
#341Peer

Overall Customer Sentiment

Below Average

21% of reviews positive, 78% negative

21%
positive
  • Positive21%
  • Neutral1%
  • Negative78%

Sentiment Balance

Covering October 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 77% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.4%
Customer Support
15.4%
Pricing
13.2%
Loyalty
12.8%
Communication
12.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH81/100
81/100
signal score
  • Built from a negative-review share of 61.3% across this company's analyzed reviews.
  • 38 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.1avg rating
5
2.3%
4
0.7%
3
0.5%
2
2.2%
1
94.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 3.5% of reviews in the last three months were positive, compared with 3.7% in the three months before that.

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