Based on public reviews and response behavior.
1,412 reviews over 733 days (about 59 per month). Busiest month: 36% of reviews. Languages: en 92%, unknown 7%, es 1%.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
21.4
Industry average 55.0
33.6 below average
Rating
1.58
Industry average 3.59
2.01 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
19% of reviews positive, 80% negative
Covering October 2026 — 24 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 1,412 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.268 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 21.4 sits in the bottom quarter of about 450 ranked Mobile & Telecom companies (25th percentile: 40, median: 58). The weakest topic and the reply rate are the two levers that move this score fastest.
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