Customereye

T-Mobile

Mobile & Telecom • United Stateswww.t-mobile.com

Review data last updated .

Based on public reviews and response behavior.

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1,290 reviews over 693 days (about 57 per month). Busiest month: 39% of reviews. Languages: en 61%, us 39%, es 0%.

Overall Score

23/100
−1.1 vs. last month1.55 ★ average rating · 1,290 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#144of 151
Top 95% · Bottom Tier
#1 (best)#151 (worst)
#142Peer
#143Peer
#144This company
#145Peer
#146Peer

3 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

20% of reviews positive, 79% negative

20%
positive
  • Positive20%
  • Neutral1%
  • Negative79%

Sentiment Balance

Covering August 2026 — 274 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 79% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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