Based on public reviews and response behavior.
100 reviews over 620 days (about 4.9 per month). Busiest month: 10% of reviews. Languages: en 93%, fr 7%.
Mobile & Telecom average: score 53.6, rating 3.66 stars, reply rate 35.1%, over 422 ranked companies · benchmark 9 Oct 2026
Score
20.8
Industry average 53.6
32.8 below average
Rating
1.41
Industry average 3.66
2.25 below average
Reply rate
—
Industry average 35.1%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
23% of reviews positive, 75% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 422 ranked companies in Mobile & Telecom (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.323 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 20.8 sits in the bottom quarter of about 400 ranked Mobile & Telecom companies (25th percentile: 41, median: 54). The weakest topic and the reply rate are the two levers that move this score fastest.
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