Based on public reviews and response behavior.
641 reviews over 935 days (about 21 per month). Busiest month: 7% of reviews. Languages: en 98%, unknown 2%, it 0%.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
21.0
Industry average 55.0
34.0 below average
Rating
1.48
Industry average 3.59
2.11 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
17% of reviews positive, 80% negative
Covering October 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 85% negative and 0% neutral.
Share of theme mentions
Themes from the 641 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.350 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.288). Review the worst months in the trend data to identify specific operational or product issues.
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