Customereye

Suma Wholefoods

Food & Beveragewww.suma.coop

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,415 days (about 2.1 per month). Busiest month: 43% of reviews. Languages: en 100%.

Overall Score

47/100
2.14 ★ average rating · 100 reviews
47/100 from 100 reviews over 5 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026

Score

46.6

Industry average 61.8

15.2 below average

Rating

2.14

Industry average 4.22

2.08 below average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2557of 2979 ranked in Food & Beverage
Top 86% · Bottom Tier
#1 (best)#2979 (worst)
#2555Peer
#2556Peer
#2557This company
#2558Peer
#2559Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 63% negative

37%
positive
  • Positive37%
  • Neutral0%
  • Negative63%

Sentiment Balance

Covering March 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Pricing
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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