Customereye

Chick Fil-a

Food & Diningwww.chick-fil-a.com

Review data last updated .

Based on public reviews and response behavior.

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694 reviews over 511 days (about 41 per month). Busiest month: 39% of reviews. Languages: en 99%, unknown 0%, es 0%.

Overall Score

58/100
−13.3 vs. last month3.77 ★ average rating · 694 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#146of 503
Top 29% · Upper Half
#1 (best)#503 (worst)
#144Peer
#145Peer
#146This company
#147Peer
#148Peer

44 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering August 2026 — 257 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 41% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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