Based on public reviews and response behavior.
694 reviews over 511 days (about 41 per month). Busiest month: 39% of reviews. Languages: en 78%, unknown 20%, es 1%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
60.7
Industry average 52.0
8.7 above average
Rating
3.77
Industry average 3.33
0.44 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering August 2026 — 256 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 37% negative and 1% neutral.
Share of theme mentions
Themes from the 694 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 187 mentions with a sentiment score of 77.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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