Customereye

Planthood

Food & Dining • United Kingdomplanthood.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

182 reviews over 125 days (about 44 per month). Busiest month: 38% of reviews. Languages: en 100%.

Overall Score

60/100
Short observation window (125 days)
−0.7 vs. last month4.51 ★ average rating · 182 reviews
60/100 from 182 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026

Score

60.3

Industry average 52.0

8.3 above average

Rating

4.51

Industry average 3.33

1.18 above average

Reply rate

—

Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#109of 391 ranked in Food & Dining
Top 28% · Upper Halfdown 4 from last month
#1 (best)#391 (worst)
#107Peer
#108Peer
#109This company
#110Peer
#111Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering August 2026 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Food & Dining