Based on public reviews and response behavior.
1,200 reviews over 326 days (about 112 per month). Busiest month: 27% of reviews. Languages: en 93%, unknown 2%, fr 1%.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026
Score
45.3
Industry average 61.8
16.5 below average
Rating
2.24
Industry average 4.22
1.98 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 63% negative
Covering August 2026 — 149 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 58% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,200 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,979 ranked companies in Food & Beverage (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.404 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.3 sits in the bottom quarter of about 3,000 ranked Food & Beverage companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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