Based on public reviews and response behavior.
412 reviews over 3,124 days (about 4 per month). Busiest month: 48% of reviews. Languages: en 72%, unknown 25%, nl 2%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
44.3
Industry average 64.5
20.2 below average
Rating
3.84
Industry average 4.25
0.41 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering September 2026 — 198 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 51% negative and 2% neutral.
Share of theme mentions
Themes from the 412 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.360 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.3 sits in the bottom quarter of about 2,400 ranked Apparel & Fashion companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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