Based on public reviews and response behavior.
3,212 days of reviews, with a sparse monthly review flow. Busiest month: 40% of reviews. Languages: en 96%, unknown 2%, de 1%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
44.2
Industry average 61.3
17.1 below average
Rating
3.48
Industry average 4.02
0.54 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 39% negative
Covering September 2017, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.128 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.2 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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