Represent

Apparel & Fashion • United Stateswww.represent.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−33.4 vs. last month3.67 ★ average rating · 673 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#270of 330

Top 82% · Bottom Tier

#1 (best)#330 (worst)

#268Peer

#269Peer

#270This company

#271Peer

#272Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 33% negative

65%

positive

Positive65%
Neutral2%
Negative33%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 654 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.8%

Product Quality

17.6%

Customer Support

14.1%

Loyalty

10.3%

Response Speed

9.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 8.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 33.1% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

59.0%

4★

5.8%

3★

4.9%

2★

4.0%

1★

26.3%

Based on 673 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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