Based on public reviews and response behavior.
1,379 reviews.
Apparel & Fashion average: score 63.2, rating 4.26 stars, reply rate 39.1%, over 1,859 ranked companies · benchmark 9 Oct 2026
Score
52.9
Industry average 63.2
10.3 below average
Rating
2.90
Industry average 4.26
1.36 below average
Reply rate
—
Industry average 39.1%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering August 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 31% negative and 8% neutral.
Share of theme mentions
Themes extracted from 1,379 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,859 ranked companies in Apparel & Fashion (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.110 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.428). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99