Based on public reviews and response behavior.
130 reviews over 340 days (about 12 per month). Busiest month: 15% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 64.0, rating 4.11 stars, reply rate 41.5%, over 79 ranked companies · benchmark 30 Oct 2026
Score
38.4
Industry average 64.0
25.6 below average
Rating
1.93
Industry average 4.11
2.18 below average
Reply rate
—
Industry average 41.5%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 71% negative
Covering October 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 80% negative and 5% neutral.
Share of theme mentions
Themes from the 130 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 79 ranked companies in Taxis & Public Transport (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.442 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 38.4 sits in the bottom quarter of about 80 ranked Taxis & Public Transport companies (25th percentile: 51, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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