Based on public reviews and response behavior.
100 reviews over 841 days (about 3.6 per month). Busiest month: 8% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 64.0, rating 4.11 stars, reply rate 41.5%, over 79 ranked companies · benchmark 30 Oct 2026
Score
28.1
Industry average 64.0
35.9 below average
Rating
2.41
Industry average 4.11
1.70 below average
Reply rate
—
Industry average 41.5%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 63% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 79 ranked companies in Taxis & Public Transport (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.373 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.948). Review the worst months in the trend data to identify specific operational or product issues.
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