Based on public reviews and response behavior.
114 reviews over 390 days (about 8.9 per month). Busiest month: 11% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 10 Oct 2026
Score
30.0
Industry average 65.8
35.8 below average
Rating
1.35
Industry average 4.19
2.84 below average
Reply rate
—
Industry average 42.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
12% of reviews positive, 87% negative
Covering September 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 85% negative and 0% neutral.
Share of theme mentions
Themes extracted from 114 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 59 ranked companies in Taxis & Public Transport (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.526 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 30.0 sits in the bottom quarter of about 60 ranked Taxis & Public Transport companies (25th percentile: 56, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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