Based on public reviews and response behavior.
121 reviews over 363 days (about 10 per month). Busiest month: 12% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 64.0, rating 4.11 stars, reply rate 41.5%, over 79 ranked companies · benchmark 30 Oct 2026
Score
19.8
Industry average 64.0
44.2 below average
Rating
1.57
Industry average 4.11
2.54 below average
Reply rate
—
Industry average 41.5%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
21% of reviews positive, 79% negative
Covering October 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 77% negative and 0% neutral.
Share of theme mentions
Themes from the 121 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 79 ranked companies in Taxis & Public Transport (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.444 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.255). Review the worst months in the trend data to identify specific operational or product issues.
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