Based on public reviews and response behavior.
100 reviews over 1,382 days (about 2.2 per month). Busiest month: 9% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 10 Oct 2026
Score
39.6
Industry average 65.8
26.2 below average
Rating
1.98
Industry average 4.19
2.21 below average
Reply rate
—
Industry average 42.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 69% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 59 ranked companies in Taxis & Public Transport (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.451 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.6 sits in the bottom quarter of about 60 ranked Taxis & Public Transport companies (25th percentile: 56, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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