Taxis & Public Transport • United Kingdomwesterncars.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,717 days (about 1.8 per month). Busiest month: 21% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 64.0, rating 4.11 stars, reply rate 41.5%, over 79 ranked companies · benchmark 30 Oct 2026
Score
44.9
Industry average 64.0
19.1 below average
Rating
3.35
Industry average 4.11
0.76 below average
Reply rate
—
Industry average 41.5%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 44% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 79 ranked companies in Taxis & Public Transport (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.351 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.9 sits in the bottom quarter of about 80 ranked Taxis & Public Transport companies (25th percentile: 51, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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