Based on public reviews and response behavior.
200 reviews over 293 days (about 21 per month). Busiest month: 18% of reviews. Languages: en 100%, de 1%.
Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 10 Oct 2026
Score
50.0
Industry average 65.8
15.8 below average
Rating
4.25
Industry average 4.19
0.06 above average
Reply rate
—
Industry average 42.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering September 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 59 ranked companies in Taxis & Public Transport (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.281). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 50.0 sits in the bottom quarter of about 60 ranked Taxis & Public Transport companies (25th percentile: 56, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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