Customereye

Singapore Airlines

Travel & Hospitalitywww.singaporeair.com

Review data last updated .

Based on public reviews and response behavior.

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2,526 reviews over 5,264 days (about 15 per month). Busiest month: 2% of reviews. Languages: en 98%, de 1%, fr 0%.

Overall Score

34/100
−10.1 vs. last month3.05 ★ average rating · 2,526 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#223of 249
Top 90% · Bottom Tier
#1 (best)#249 (worst)
#221Peer
#222Peer
#223This company
#224Peer
#225Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

43% of reviews positive, 55% negative

43%
positive
  • Positive43%
  • Neutral2%
  • Negative55%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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