Customereye

Santander Consumer USA

Lending & Consumer Financewww.santanderconsumerusa.com

Review data last updated .

Based on public reviews and response behavior.

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224 reviews over 2,577 days (about 2.6 per month). Busiest month: 24% of reviews. Languages: en 58%, us 41%, unknown 1%.

Overall Score

60/100
+13.4 vs. last month2.21 ★ average rating · 224 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#309of 640
Top 48% · Upper Half
#1 (best)#640 (worst)
#307Peer
#308Peer
#309This company
#310Peer
#311Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

31% of reviews positive, 68% negative

31%
positive
  • Positive31%
  • Neutral1%
  • Negative68%

Sentiment Balance

Covering August 2026 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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