Based on public reviews and response behavior.
1,404 reviews over 74 days (about 578 per month). Busiest month: 77% of reviews — one month dominates this sample. Languages: en 49%, unknown 43%, es 7%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
45.5
Industry average 69.4
23.9 below average
Rating
4.01
Industry average 4.54
0.53 below average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering August 2026 — 1,078 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 36% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 1,404 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 45.5 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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