Customereye

E*TRADE

Lending & Consumer Financewww.etrade.com

Review data last updated .

Based on public reviews and response behavior.

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1,246 reviews over 5,640 days (about 6.7 per month). Busiest month: 16% of reviews. Languages: en 60%, us 40%, es 0%.

Overall Score

46/100
−8.4 vs. last month2.47 ★ average rating · 1,246 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#572of 640
Top 89% · Bottom Tier
#1 (best)#640 (worst)
#570Peer
#571Peer
#572This company
#573Peer
#574Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

37% of reviews positive, 62% negative

37%
positive
  • Positive37%
  • Neutral2%
  • Negative62%

Sentiment Balance

Covering August 2026 — 69 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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