Customereye

Redbubble

Apparel & Fashion • United Stateswww.redbubble.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

45/100
+1.6 vs. last month3.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#267of 330
Top 81% · Bottom Tier
#1 (best)#330 (worst)
#265Peer
#266Peer
#267This company
#268Peer
#269Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 32% negative

68%
positive
  • Positive68%
  • Neutral0%
  • Negative32%

Sentiment Balance

Covering October 2024 — 78 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.9%
Product Quality
20.1%
Customer Support
12.0%
Loyalty
11.1%
Response Speed
10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 12.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • •Built from a negative-review share of 26.0% across this company's analyzed reviews.
  • •5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5★
69.7%
4★
1.7%
3★
1.5%
2★
3.3%
1★
23.8%

Based on 600 analyzed reviews. Sentiment is improving: 75.2% of reviews in the last three months were positive, compared with 68.9% in the three months before that.

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