Based on public reviews and response behavior.
100 reviews over 665 days (about 4.6 per month). Busiest month: 37% of reviews. Languages: en 100%.
Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026
Score
40.1
Industry average 62.7
22.6 below average
Rating
3.32
Industry average 4.12
0.80 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 42% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,645 ranked companies in Apparel & Fashion (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.194 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.891). Review the worst months in the trend data to identify specific operational or product issues.
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