Customereye

Modanisa

Apparel & Fashion • United Statesmodanisa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

39/100
3.29 ★ average rating · 924 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#304of 330
Top 92% · Bottom Tier
#1 (best)#330 (worst)
#302Peer
#303Peer
#304This company
#305Peer
#306Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 43% negative

56%
positive
  • Positive56%
  • Neutral1%
  • Negative43%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 879 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.8%
Loyalty
16.0%
Product Quality
14.4%
Pricing
13.3%
Customer Support
10.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 42.5% across this company's analyzed reviews.
  • 25 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating
5
49.7%
4
6.3%
3
3.9%
2
3.8%
1
36.4%

Based on 924 analyzed reviews. Sentiment is improving: 25.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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