Customereye

Shoe Lab UK

Apparel & Fashionshoelabuk.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 558 days (about 5.5 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

39/100
3.32 ★ average rating · 100 reviews
39/100 from 100 reviews over 15 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026

Score

38.5

Industry average 62.4

23.9 below average

Rating

3.32

Industry average 4.23

0.91 below average

Reply rate

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Industry average 40.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1322of 1396 ranked in Apparel & Fashion
Top 95% · Bottom Tier
#1 (best)#1396 (worst)
#1320Peer
#1321Peer
#1322This company
#1323Peer
#1324Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 42% negative

58%
positive
  • Positive58%
  • Neutral0%
  • Negative42%

Sentiment Balance

Covering April 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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