Based on public reviews and response behavior.
1,512 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 92%, fr 3%, es 2%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
38.7
Industry average 61.3
22.6 below average
Rating
2.96
Industry average 4.02
1.06 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.285 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.567). Review the worst months in the trend data to identify specific operational or product issues.
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