Based on public reviews and response behavior.
198 reviews over 276 days (about 22 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 87%, de 6%, fr 3%.
Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026
Score
40.2
Industry average 62.7
22.5 below average
Rating
3.26
Industry average 4.12
0.86 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 46% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 198 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,645 ranked companies in Apparel & Fashion (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.286 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.553). Review the worst months in the trend data to identify specific operational or product issues.
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