Based on public reviews and response behavior.
100 reviews over 1,741 days (about 1.8 per month). Busiest month: 27% of reviews. Languages: en 100%.
Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026
Score
42.2
Industry average 63.4
21.2 below average
Rating
2.37
Industry average 4.26
1.89 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 69% negative
Covering January 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,170 ranked companies in Apparel & Fashion (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.419 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 42.2 sits in the bottom quarter of about 2,200 ranked Apparel & Fashion companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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